Privacy Policy

Introduction

Referral Stream ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

1. Personal Information: We collect personal information, such as names, email addresses, phone numbers, and other details that you provide when registering for our services.
2. Protected Health Information (PHI): PHI may be collected, stored, and transmitted through the platform in compliance with applicable laws, including HIPAA.
3. Non-Personal Information: We collect non-personal information, including device information, IP addresses, and usage data, to enhance the performance and functionality of our platform.

Use of Information

1. Service Provision: We use personal and PHI information to provide and improve our services.
2. Communication: We may contact Users regarding service updates, product developments or issues related to their accounts.
3. Analytics: Non-personal data may be used for analytical purposes to optimize and improve the functionality of our services.

User Rights

1. Access: You have the right to request access to the personal data that we hold about you.
2. Correction: You have the right to request corrections to any inaccurate or incomplete personal data.
3. Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations or exceptions.
4. Objection: You have the right to object to the processing of your personal data in specific situations, such as for marketing purposes.
5. Restriction: You have the right to request the restriction of how we process your data in certain circumstances.
6. Data Portability: Where applicable, you have the right to request that your personal data be transferred to another service provider in a structured, commonly used, and machine-readable format.

Third-Party Sharing

1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our services.
2. Legal Requirements: We may disclose your information if required by law or in response to legal processes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

To exercise any of these rights, please contact us at support@referral-stream.com.

Security

Referral Stream employs industry-standard security protocols, including encryption and secure access controls, to safeguard personal and PHI data. While we take all reasonable precautions to protect your information, no system can guarantee absolute security. Users acknowledge that they are using the service at their own risk.

Data Retention

We retain your information for as long as necessary to provide our services or as required by law.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict the processing of your information. To exercise these rights, please contact us at support@referral-stream.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the service after any changes indicates your acceptance of the new policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@referral-stream.com.